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Tech Support Executive

Keywords / Skills : Customer Service, Tech Support, Operations, Sales, Night shifts

0 - 5 years
Posted: 2019-03-06

Job Description
Key Responsibilities:

To answer customer queries and manage customer expectations through interactions via Chat and Emails To provide effective customer service such as handling complicated customer queries, issues, complaints, and questions.

To maintain high standards of customer relations by maintaining achieving and maintaining superior Quality standards.

To manage all daily tasks and duties related to the process with strict compliance to guidelines.

To keep abreast with constant changes in regulations and developments within the industry to help customers most effectively and avoid repeat contacts.

About Company

Neenu Consulting provides individualized services to companies recruiting permanent employees in a range of sectors and industries. The inception of Neenu Consulting has been with the intention of identifying skilled leadership & talent acquisition.
As part of the individualized service, Neenu Consulting continually strives to develop close partnerships with clients to ensure that the criteria and needs of clients are met. We are in a position to carefully screen, reference check and interview applicants to ensure that those short-listed are the best possible candidates for the position.
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