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Tech Mahindra Hiring Customer Care Executive for Flipkart Process

Keywords / Skills : Customer Care Executive

0 - 5 years
Posted: 2019-02-13

Nationality
India
Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Education
Any graduate
Posted On
13th Feb 2019
Job Description
1. Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made.

2. Strong communication skills characterized by excellent writing and speaking skills.

3. Must possess good multi-tasking skills.

4. Should have good negotiation skills and be able to influence people.

5. Ability to use computers efficiently and must learn how to use new software/CRM.

6. Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times.

7. Must have a keen eye for detail and follow instructions.

About Company

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