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Team leader # Trainer # QA # MIS & CSR For BPO E -Commerce Contact Centre Call Sourabh @ 9779924404

Keywords / Skills : Call Centre Management, Bpo Operations, Team Leader, QA, Trainer, MIS, HR Recruiter, BPO Hiring, International Call Center, Voice Process, Domestic BPO, Inbound, KPO, Chat Support, Non Voice Bpo, Freshers, Quality Analyst, Customer Care Executive, CSR, Customercare

0 - 5 years
Posted: 2019-07-30

Nationality
India
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Team Leader
Education
Bachelor Of Technology (BTech
BE)
12th Class (XII)
Salary
3.50 - 12.00 lacs
Posted On
30th Jul 2019
Job Description
We at Connecting the Dots we are constantly looking at talent. There are currently several roles offer for jobs in MNC BPO for Seniors Lateral role in Operations support as Team Leader ,Trainer, QA ,MIS. Call Us @ 9779924404
Also  hiring Freshers are CSR & experienced candidates as Sr CSR for Customer Support in Voice, Chat & E - Mail process
The Company
Our clients are a highly successful BPO Contact Centres that have created a market leader position. They are rapidly expanding and are looking for a passionate, talented and driven individual to join them in this newly created Customer Success Service Role.

The Role
Offering Senior Floor Support / Supervision for phone, chat and email Process
Facilitating health checks to ensure customers are getting the most out of the Service
Process improvement and create efficiencies across the customer experience

About you
Prior experience of working on the same role
Highly motivated
Consultative and solutions focused
Prior experience in a customer support role
Tech savvy - can learn to navigate your way through systems and explain these to customers
Problem solver
Excellent communicator - both written and verbal
Assertive and take ownership of your work

Here’s a step-by-step guide of what you can expect when you apply through us for a new job

Get in touch
Contact us on 9779924404 or Text / what’s app us with your best time to contact and we will call you straight back.

Clarification of your requirements
We arrange an in-depth teleconference to discuss your requirements. If you don’t have a well drafted resume to meet the job requirement, we can help with the preparation at this stage.

Market update
We provide an honest appraisal about market conditions, the availability of jobs and how attractive role and remuneration packages are.

Full understanding
It’s not all about the technical requirements on paper, so we take the time to understand your profile, and the type of job opportunities in your region.

Timescale definition
Project timescales and milestones agreed beforehand, and stuck to throughout the process.

A bespoke solution
We are specialist in the market, so while we know BPO industry inside out, we also know that no two candidates are ever the same. We start with a fresh viewpoint and advise you on your best course of action.

Access to the best jobs
Provided by our industry-leading database, range of solutions, active networking with key contacts in the market and keeping up-to-date with social media trends.

In-depth interviewing
To help you in best preparation & grooming for interview on all of your technical, creative and personality requirements. We are also able to suggest psychometric tests available online as part of your vetting process.

Referencing
Full referencing to your potential new employer to guarantee your credibility.

Offer management
To make sure that you secure your new job in your ideal timescales, at the right salary level.

Note 
We do not charge any kind of fee or consultancy charges for our services.

Get in touch today 
Best Regards,
Sourabh Bakshi
Connecting The Dots
+91 9779924404



About Company

Connecting The Dots is a highly personalized career service for BPO professionals. It connects you with an exclusive job market offering a vast selection of Contact Centre jobs in the Chandigarh and Mohali.
With the aid of digital technologies we constantly segment the job market according to market needs. Our aim is to enable our candidates to make the right career choice.
Who says finding or filling a job has to be difficult?
Let your search start & end right here with us!
We Connect Talent with Opportunity!
About Recruiter
Sourabh Bakshi
Founder
Connecting the Dots
...
Skills I hire for BPO,KPO,HR,IT
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