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Team Leader ( collection background. )

Keywords / Skills : Team Leader, Team manager, Group leader, TeamCoach, Team handling, TL, Bpo Operations, Assistant manager, BPO Hiring

1 - 6 years
Posted: 2019-05-16

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Team Leader
Operations Manager
Education
Any graduate
Posted On
16th May 2019
Job Description
Team Leader-Outbound

Below is the Job Description:

*Must be from collection background.

* Must have handled team of 20-25 associates.

* Should have an understanding about the collection KPI's and KRA's

* Should have a min. experience of 1 yr.

* Should be able to manage the shrinkage & attrition of team.

* Should be well versed with excl.

* Should have a dialer understanding and reports like Occupancy/Shrinkage/Attrition

calculation.

* Should have good team handling

salary upto 25k 

contact 885122381

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Executive Search Firm
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