ATZ properties are a leading Property Developers based in Bangalore and having its branches in Pune and Mumbai, the team consists a group of professional Engineers and Management graduates, with rich experience in the real estate business of over 20 years. ATZ Properties in a short span of time has made a mark as a well known developers and builders who are well known for quality construction, loyalty and commitment. Our prime goal is to provide you with a quality space in a good selection of prime locations.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases