The candidate should hold either MCA or BTech degree in Computer Science • The candidate should have 4 to 8 years of IT Development hands on experience in using MS BI technologies • Should have strong knowledge on MSBI skills such as SQL SSIS,SSRS and SSAS • Should have sound PowerBI (DAX) development experience. Hands on experience with Data Visualization tools such as PowerPivot and PowerBI • Should have good knowledge in Database/data warehouse design and development of ETL processes • Should be able to Design and develop tabular cubes/models for optimal performance and ease of use including deployment and configuration of cubes. • Should ensure data accuracy, performance, usability, and functionality requirements of BI platform • Should be able to Design and develop Reports from Data Warehouse using SSRS & SQL Stored Procedures • Should be able to understand the Business Requirement and convert it into Technical design document • Should be able to collaborate with multiple stake holders to define the data needs and configure master data accordingly to meet the integration requirement • Should have basic understanding of Oil & Gas refinery industry • Communicate with internal and external customers, supervisors and management using clear, user-friendly terminology • The candidate should have good Arithmetic reasoning, Logical and Analytical thinking • Should be Flexible to learn new things, Self-motivated and take up any development role assigned, irrespective of the technology
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases