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TEAM LEAD - OPERATIONS, TEAM LEADER, TL

Keywords / Skills : Team Leader, TeamCoach, Team handling, TL, Team Lead, Team Management, Team Lead, Team leader, team management, team coach, team lead operations, shrinkage, attrition, ops lead, operations leader, Customer Service lead

2 - 5 years
Posted: 2018-11-23

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Team Leader
Posted On
23rd Nov 2018
Job Description
Job Description: • Creating an inspiring team environment with an open communication culture • Expensive Customer Service experience required • Delegate tasks and set deadlines • Oversee day-to-day operation • Monitor team performance and report on metrics • Motivate team members • Discover training needs and provide coaching • Listen to team members’ feedback and resolve any issues or conflicts • Recognize high performance and reward accomplishments • Encourage creativity and risk-taking • Suggest and organize team building activities. • Proven work experience as a team leader or supervisor. • In-depth knowledge of performance metrics



About Company

Avis consultancy, A Leader in Manpower recruitment industry, provides End-to-End recruitment solutions for all varieties of industries. Avis is backed up by a team of vibrant youngsters full of zest and driven by the urge to succeed and be the best.
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