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Team Lead, Ad Operations

Posted: 2019-02-05

Industry
Any
Function
Marketing & Communications
Role
Other Marketing
Posted On
5th Feb 2019
Job Description

The Team Lead, Ad Operations is responsible for supporting the ZypMedia Operations team by overseeing day-to-day processes and improving the existing processes. This person will also work closely with Media Strategy, Campaign Management, Analytics, and Reporting teams located in San Francisco. The overall goal of this person is to ensure the timeliness and accuracy of the tasks assigned.

Experience: 1+ years in ad operations, client services, and team management

Location: Delhi, India

Responsibilities:

  • Resolve a high volume of queue-based tasks with a primary emphasis on productivity and accuracy against strict deadlines and SLA's
  • Prioritize and complete request for proposals
  • Enter orders in workflow tool for trafficking
  • Manage and organize delivery of all assets
  • Setup, troubleshoot and optimize campaigns
  • Own and support all pre- and post-launch trafficking responsibilities and inquiries
  • Resolve issues that arise including reporting discrepancies, creative policing, trafficking requirements
  • Required to learn new technologies and systems as the need arises
  • Communicate with internal teams regarding strategy and business needs and create tracking plans to support those endeavors
  • Generate delivery reports for campaigns
  • Gather screenshots for campaigns on ad hoc basis
  • Must be able to handle multiple projects and clients simultaneously
  • Must be able to work under tight deadlines and have strong attention to details

Desired Qualities

  • Passionate: You are committed to delivering world-class client service
  • Accountable: You care about the company’s success and issue resolution
  • Meticulous: You have a keen eye for detail, you know that details matter
  • Communication: You are capable of communicating a message clearly and concisely
  • Team Player: Strong focus on collaboration and relationship management across multiple departments


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