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Job Summary
Company Name
TATA Consultancy Services Ltd.
Location
Kolkata
Experience
1 - 6 years
Key Skills
"Customer Support",Customer Service,Customer Support Executive,Customer Care Executive,Customer Care,"Chat Support","Chat","International Call Center",International BPO,Voice Process,Call Center Executive,Voice Process Executive,Call Center Represent
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Industry
ITES/BPO
Posted On
13th Feb 2019
 
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About Company

Just as an organization needs the right talent to drive its business objective, people need the right environment to grow and achieve their career goals. The moment you step into TCS, you would be greeted with that unmistakable feeling of being at the place. Along with that, working with TCS affords you with a sense of certainty of a successful career that would be driven by boundless growth opportunities and exposure to cutting- edge technologies and learning possibilities.

The work environment at TCS is built around the belief of growth beyond boundaries. Some of the critical factors that define our work culture are global exposure, cross-domain experience, and work-life balance. Each of these elements goes much deeper than what it ostensibly conveys.
  1. A part of the Tata group, India's largest industrial conglomerate
  2. Over 198,000 of the world's best-trained IT consultants across 42 countries
  3. The 1st Company in the world to be assessed at Level 5 for integrated enterprise-wide CMMI and PCMM
  4. Serving over 900 clients in 55 countries with repeat business from more than 98.3% of the clients annually
  5. 49 of the Top 100 Fortune 500 U.S. Companies are TCS clients


Job Title:

TCS BPS - Kolkata - Mega Hiring for Web Chat process@ Kolkata (Source Nash Dsouza)

Job Description


TCS BPS - Kolkata - Mega Hiring for Web Chat process@ Kolkata (Source Nash Dsouza)

Dear Candidate, 

About TCS:

A global IT and business solutions leader, TCS has an employee strength of 4,19,000+ with offices in 46 countries, a footprint on 6 continents and a revenue of $17.58 Billon (2017). TCS offers services across varied domains such as Aerospace | BFS | Insurance & Healthcare | Life Sciences | Manufacturing | Energy & Resource Utilities | Government | Hi Tech | Media & Information Services | Telecom | Travel & Transportation and Hospitality | Retail & CPG and Horizontals such as F&A, SCM, CIM and HRO.

TCS is one of the country's largest equal opportunity employer with more than one-lakh female associates and is a continuously ranked a leader in the 'India's Most Respected Companies' survey conducted by the Business World magazine. 

Job Summary: Team Member Web Chat process

Interacting with customers in real time using via online chat
 

Experience: 1 to 6 Years of Experience 

Job Location: Kolkata

Skills: Ability to write, speak and comprehend English language.

Good Typing speed

*Excellent Communication Skill both Written & Verbal is A Mandate *

Eligibility:

* Qualification: BA, BBA, BCom ,MA 2018- 2019 Final Year Passouts

* (BE/ BTECH/ CA/ ICWA/ MBA/ BMM /MSc/ MA /MCA are requested NOT to apply)

* Candidates with gaps in education of more than 2 years are requested not to apply.

* Minimum 15yrs of full time education is must (10th + 12th + 3 years Graduation)

* Graduates through Open Universities/ Correspondence are requested not to apply.

* Candidates should be willing to work in Night/ Rotational Shifts

* Candidates must have cleared their Supplementary or ATKT exams of 1st year or 2nd year before appearing for the interview.

* Should NOT have attended TCS interview in the past 6 months. 

** NO EP Number; NO INTERVIEW ** 

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN number on your resume

Step 1: Go to link www.careers.tcs.com (http://www.careers.tcs.com)

Step 2: Select India geography & next click on Experienced Professionals link

Step 3: Go to create your profile (For New Users) link & fill the details. (Please select area of interest as BPS)

Step 4: You will get the EPCN number & Password to your personal e-mail ID.

***Please carry any GOVT original ID (voters ID/ PAN CARD/ driving license) for your identity purpose***

*** Kindly share this information with your friends and bring them along with you **** 

*****Mandatory to mention the Source detail as (Nash Dsouza HR) on top of your resume**** 

*Interested Candidate may walk in at the below venue.* 

Interview Date : 16th February   2019 (Saturday)

Time :10.30 am -12.30 pm


Venue: (Kolkata) 

Tata Consultancy Services

Candor Tech Space , Tower A1

IT/ITES SEZ,Block A,9th Floor,Tower AI,Tower AII,Tower AIII,

Plot No. DH1,DH2,DH3 & DH 3/1 ,Action area 1,New Town,

Kolkata - 700160

Contact person: Kris G 

It is mandatory to write "EP Number" & "Nash Dsouza HR" as reference on CV

** Please share this information with your friends and get them along with you **


 
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