Job Summary
Company Name
TATA Consultancy Services Ltd.
1 - 4 years
Key Skills
US Claims,US Healthcare,Health Insurance Exchanges,Payer,Claims Analyst,Claims Analysis,Claims Adjudication
Customer Service/Call Centre/BPO
• Customer Service Executive (Non-voice) • Data Processing Executive
Posted On
29th Mar 2019
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About Company

Just as an organization needs the right talent to drive its business objective, people need the right environment to grow and achieve their career goals. The moment you step into TCS, you would be greeted with that unmistakable feeling of being at the place. Along with that, working with TCS affords you with a sense of certainty of a successful career that would be driven by boundless growth opportunities and exposure to cutting- edge technologies and learning possibilities.

The work environment at TCS is built around the belief of growth beyond boundaries. Some of the critical factors that define our work culture are global exposure, cross-domain experience, and work-life balance. Each of these elements goes much deeper than what it ostensibly conveys.
  1. A part of the Tata group, India's largest industrial conglomerate
  2. Over 198,000 of the world's best-trained IT consultants across 42 countries
  3. The 1st Company in the world to be assessed at Level 5 for integrated enterprise-wide CMMI and PCMM
  4. Serving over 900 clients in 55 countries with repeat business from more than 98.3% of the clients annually
  5. 49 of the Top 100 Fortune 500 U.S. Companies are TCS clients

Job Title:

TCS BPS Hiring for Insurance Specialist @Kolkata (Source-Nash Dsouza-HR)

Job Description

TCS BPS Hiring for Insurance Specialist @Kolkata (Source-Nash Dsouza-HR)

********Reference: It is mandatory to write "Nash Dsouza-HR" & "EPCN Number" as reference on top of your resume********

Greetings from TCS BPS!!!

A global IT and business solutions leader, TCS has an employee strength of 4,19,000+ with offices in 46 countries, a footprint on 6 continents and a revenue of $17.58 Billon (2017). TCS offers services across varied domains such as Aerospace | BFS | Insurance & Healthcare | Life Sciences | Manufacturing | Energy & Resource Utilities | Government | Hi Tech | Media & Information Services | Telecom | Travel & Transportation and Hospitality | Retail & CPG and Horizontals such as F&A, SCM, CIM and HRO.

TCS is one of the country’s largest equal opportunity employer with more than one-lakh female associates and is a continuously ranked a leader in the 'India's Most Respected Companies' survey conducted by the Business World magazine

Qualification: Graduate / Post Graduate With 1 to 4 Years of Relevant Experience Can Apply

Role: Team Member

Job Location: Kolkata

Skills Required:

• Execute transactions as per prescribed guidelines and timelines with the objective of meeting the quality standards and SLAs laid out by the client within the limits of agreed SLAs/SOW, corporate and client guidelines

• Intermediate level position subject to minimal supervision. Limited risk and rule based decision making accountability

• Understands and performs any one or more of the functions under Annuity/Life Insurance products like Indexing/New Business/Inforce/ Claim Analyst

• Review customer requests received for good order based on predefined business rules

• Makes decisions to accept or deny risks for life and annuity products (Identify potential frauds, misappropriation etc.,)

• Performs moderate research in order to properly respond/action on the requests/inquiries. Uses resources available

• Makes required data updates and maintenance to supporting administrative applications

• Understands & follows procedures & regulatory requirements regarding processing transactions, privacy etc

• Performs peer reviews for assigned cases

• Error finding ratio and ability to perform RCA

• Performs other duties or participates in special projects as assigned

• Working knowledge of Annuity/Life Insurance products is an added advantage


1. Graduate (or) Post Graduate with (1 to 4 years) experience in any of the above mentioned skill sets can apply.

2. Should have good technical skill.

3. Minimum 15yrs of regular education (10th + 12th + 3 years Graduation)

4. Graduates through Open Universities / Correspondence graduates need not apply

5. Not more than 2 years of gap in Graduation or Employment.

6. Relieving letters from all the previous companies are mandatory.

7. Candidates who have attended the selection process in the last 6 months will not be eligible to apply again.

8. Should be flexible to work in any shifts

Interview Date :19th March (Tuesday)

Interview Time 10.30 am to 12.30 pm

Contact person- Samitha 

Interview Venue:

Tata Consultancy Services

Candor Tech Space

IT/ITES SEZ,Block A,9th Floor,Tower AI,Tower AII,Tower AIII,

Plot No. DH1,DH2,DH3 & DH 3/1 ,Action area 1,New Town,

Kolkata – 700160.

Mandatory Registration (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN number on your resume

Step 1: Go to link (

Step 2: Select India geography & next click on Experienced Professionals link

Step 3: Go to create your profile (For New Users) link & fill the details. (Please select area of interest as BPS)

Step 4: You will get the EPCN number & Password to your personal e-mail ID.

***Please carry any GOVT original ID (voters ID/ PAN CARD/ driving license) for your identity purpose***

*** Kindly share this information with your friends and bring them along with you ****

TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above please bring it to our attention immediately"

Warm Regards,

Nash Dsouza

Talent Acquisition Group

Tata Consultancy Services Limited.

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