Tariff Management

Key Result Area (KRA):

Ø The person in this position is expected to be efficient, responsible and of high integrity, and is required to maintain a high degree of confidentiality.

Ø Update website quick and accurately on a day to day basis

Ø Monthly price checks on the website to ensure the website meets the consumer focus / RMR standards /Creating/checking/updating the static pages on a regular basis

Ø Tariffs Retention management (Tariff by agent manager)

Ø Tariffs display management (Tariff by Agent Manager)

Ø Manage Product Knowledge Database

Ø Tariffs Information Roll-out to all

Ø Analyse suppliers’ performance

Ø Allocate Service ratings to the suppliers

Ø Assist any member of the company on the queries related to Energy

Ø Generate various daily, weekly and monthly reports

Ø Generate top tariffs data

Ø Manage collective campaigns

Ø Website testing

Ø Display a willingness to help others to develop skills in order to achieve goals and improve performance.

Ø Proactively ask for support intervention from stakeholder from other departments whenever required.

Skill:

Ø Excellent Communication Skill (Verbal / Written).

Ø Good Analytical & Comprehension skill.

Ø Good working knowledge ‘Of computer systems’ mainly Excel

Ø Basic knowledge of SQL & MYSQL.

Ø Ability to multi-task & work in a stressful environment at times.

Ø Be organized and capable of working within set time frames, delivering work of a high standard.

Ø Have a flexible approach to shift times.

Notes:

Ø 5 days a week working.

Ø This role does not carry any incentives.

Ø Company transport shall not be provided.

Ø Other benefits like Health Insurance for self, spouse & up to 2 children & Food Allowance is available