Job Opening: System administrator Job Location: Gandhinagar, Gujarat Experience: 4+ years
Roles & Responsibilities: Linux Administration VMware Administration Windows Administration Scripting language knowledge DevOps tools, puppet, Jenkins
Preferred \ Mandatory Certifications :RHCE (Mandatory), VCP and AWS (Preferred)
Preferred key skills (skills not phrases): Linux, VMware, Puppet, Jenkins Provide technical support for both hardware and software for our client Monitoring of infrastructure and responds to issues proactively Deployment of new environment on our private and public cloud Should have knowledge on patching and upgradation activity.
IT Business Analyst,SAAS,customer experience management,medallia platform,product implementations,creative solutions,Software Testing Life Cycle,Customer Relationship,analytical skills,Management Consulting,IT consulting,Enterprise Software,Remote Su
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases