Looking for 3-6yrs of experienced candidate in with Below skills :
*Installs, maintains and upgrades internal computer hardware and software systems used for designing and developing company products *Troubleshoots, diagnoses and resolves server, desktop (Remote) & application issues. *Controls user access and passwords *Implements systems enhancements that will improve the reliability and performance of the system *Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs *Supports Web access and electronic messaging services, and maintains a secure systems environment *Partners with Onsite Engineers to implement desktop and network projects *Proactively administers and monitors citrix servers / virtual deployed applications of our managed services customers in an effort to improve the efficiency and effectiveness. o Support & resolve GPO and AD related issues. o Support & Resolved file share / FTP related issues. *Looking for resource with good experience in windows, VMware Server Administration, Networking with excellent communication skills.
They are also looking any of these certifications - CCNA, MCSE / MCSA, VMware / Citrix.
Looking for 3 to 6 years experience handling L2 support on critical enterprise business.
Summitworks enables organizations to efficiently and cost-effectively manage data quality for greater business assurance, sustainable compliance, risk reduction, fraud detection, enhanced profitability and improved business performance.
We provide data quality improvement services that support effective manufacturing, sales and marketing processes, enable more accurate invoicing and shipping, improve customer experience and foster many other immediate and long term business benefits.
Summitworks specializes in defining MDM Vision Strategy Metrics Technology
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases