Send me more jobs like this

Support Engineer Systems

Keywords / Skills : IT Support, Network Engineer, Server Support, windows support

1 - 2 years
Posted: 2019-04-29

Industry
ITES/BPO
IT/Computers - Hardware & Networking
Function
IT
Role
Systems Engineer
Posted On
29th Apr 2019
Job Description
Technology skills:

- Software, drivers, OS, and Application installation etc

- PC connectivity and troubleshooting

- LAN monitoring and support

- Windows server

- Connectivity experience

- Hardware and software maintenance

- Basics of networking

Experience and other skills:

- Minimum 10 months of IT support experience

- Software, drivers, OS, and Application installation etc.

- PC connectivity and troubleshooting

- Very good communication – written and verbal

- Knowledge on network protocol, topology.

- Should have the ability to support the end users

- Should be creative to improve the productivity and quality

- Should be a good trouble shooter.

- Email server management

- User management, Active directory etc.

Nice to have:

- Any certification in Networking or Server Management etc.

- Usage of IT support tools

- ITIL process

- Basics of Sharepoint administration

- Basic knowledge about Cloud infrastructure

- Basics of Office 365

- Exposure to other OS such as Unix, Linux etc.

Key Responsibilities:

- To provide end user support to US clients

- Telephonic support starting from 7:30AM India time

- Assist the user in fixing the issues reported

- Collaborate with the teams for issue resolutions



About Company

SpiderLogic India is a wholly owned subsidiary of US based firm Wipfli. In India we have offices in Pune and Bengaluru.
About Recruiter
Raveesha Rao
Human Capital Consultant
SpiderLogic India Private Limited
...
Skills I hire for IT Audit, .Net, Network Admin, Accounting Specialist, Business Development,CA, Tax consultant
Followers(88) | Active Jobs(8)
Follow
Similar Jobs
View All Similar Jobs
Walkin for you