Five Star Placements Pvt Ltd in Nungambakkam, Chennai is a top player in the category Overseas Placement Services (For Employers) in the Chennai. This well-known establishment acts as a one-stop destination servicing customers both local and from other parts of Chennai.It is at Kodambakkam High Road MGR Salai, Near Palmgrove Hotel, which makes it easy for first-time visitors in locating this establishment. The popularity of this business is evident from the 100+ reviews it has received from Justdial users. It is known to provide top service in the following categories: Overseas Placement Services (For Employers), Placement Services (Candidate), Placement Services For Driver (Candidate), Overseas Placement Services (Candidate), Placement Services (For Employers), Placement Services For BPO (Candidate), Placement Services For IT Industry (Candidate), Placement Services For Accounts (Candidate).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases