Snowlan Epicure is a luxury FMCG company that manufactures brands like Colombian Brew Coffee, Teddy Roosevelt Coffee, Didier & Frank Chocolate, Cambridge Tea Party, Piotr Poland Perfumes, etc. Check www.snowlanepicure.com
Visit different A class retail outlets and modern trade and do in store promotions, tastings, sales of tea, coffee and chocolates. Timing is 5pm to 8pm daily and weekends. Rs 7000 per month will be stipend.
Snowlan Epicure is a gourmet FMCG company with luxury brands like Colombian Brew Coffee, Teddy Roosevelt Coffee, Didier & Frank Chocolate, Cambridge Tea Party, Piotr Poland Perfumes, etc. www.snowlanepicure.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases