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Sr Technical Support assosiate, experience

Keywords / Skills : "technical support", "IT help desk", "trouble shoot", "hardware networking", "international voice", "voice process"

1 - 3 years
Posted: 2018-02-13

Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Technical Support Executive ( voice)
Education
Any graduate
Posted On
13th Feb 2018
Job Ref code
Call Anu@7349029502
Job Description
Dear Candidate,

Sr. Technical Support Engineer (International Voice)

International Voice Experience is mandatory

Experience in technical support industry including (voice and web channels)

Holds a college degree in any stream.

Knowledge including installation, configuration and maintenance of Windows OS.

Working knowledge of Mac operating system.

SKILLS:

Strong written and verbal communication skills

Good PC skills. Demonstrates understanding of software and associated hardware

Strong analytical skills

Excellent time management skills

Problem solving and working through ambiguous situations

Attention to detail and accuracy

Exceptional customer service skills

Education Qualification: Graduates 
Location: Bengaluru
Salary: Best in Industry

Shift: Rotational Shift

Cab : Only for Night shift

Call Sr. HR : Anu

Contact: 7349029502 / Desk: 080-42811030

Interested candidates pls share your updated CV to - [HIDDEN TEXT]


About Company

Crown is a global IT solutions & services company providing technology consulting, talent sourcing, and human resource management solutions to Fortune 1000 companies, with a strong domain focus. These solutions are vertically integrated and delivered through a client intensive relationship based engagement & global delivery model.

Established in 2002, Crown Solution is headquartered in Chennai, India with nationwide branch offices and subsidiaries in Singapore and Australia. Crown builds, manages and supports a wide range of highly scalable and flexible business functions, supplying cost-effective, quick turnaround solutions for our customers.


Crown’s resourcing solutions include contingent staffing, talent sourcing, managed services programs, vendor management systems and recruitment process outsourcing. Human Resource management solutions comprise the payroll and end to end post recruitment lifecycle management services.


Crown is an ISO 9001:2008 QMS (Quality Management System) standards compliant certified organization keeping track of processes, deliverable quality, performance metrics and customer satisfaction indexes. It provides a platform for continual performance improvement.


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