Wireless Local Area Networks, Wide Area networks for data communication. Installation and Commissioning of Wireless Field and Plant Network & WPN Shall have experience in Wireless domain (Wireless Field Network and Wireless Plant Network) are across various utilities like Onshore and Offshore Oil and Gas industries like Refinery, Offshore platform, Oil Wells, LNG terminals, Tank farm, electric, Water, etc. Site survey and site survey report preparations
Company provide Consultancy and undertake turnkey projects to provide Trusted solutions in wireless Voice , Data and Video communication. This includes
Execute RF Feasibility Surveys. Generate RF planning and RF survey reports. Design a wireless system based on RF survey details and Customer requirements. RF performance prediction based on RF planning tools Supply of Wireless equipments for voice & data communication in licensed band - VHF (136-174 MHz) , UHF (380-520 MHz & 865-867), ISM (2.4 GHz , 5.8 GHz & 865 MHz) GSM/GPRS Solution products for Serial and Ethernet interfaces VSAT Solutions Installation and commissioning of wireless systems and integration with associated PLCs, RTUs, Sensors & computers etc. Repair and maintenance e.g. AMC’s of the above systems and devices
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases