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Industry
ITES/BPO
Function
Analytics/Business Intelligence
Posted On
23rd Oct 2019
Job Ref code
154103
Job Description
Job Description :

About the team
This role is a part of ourPMO analyst team.


What you will be doing
  • Ability to trouble shoot system issues by analysing logs, traces and errors
  • Understand the existing and new application and create understanding documentation
  • Solve the issues and keep the system up-to-date
  • Proactively track the issues and communicate it to the required stakeholders via defined communication channel


What you bring
  • 7+ years of experience in Software support & development environment
  • Understanding of SLA defined for customer queries & support work
  • Knowledge of Tools e.g., JIRA, Confluence , SVN etc.
  • Understanding of SDLC and application support


Added bonus if you have:
• Knowledge ofFIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization
• Knowledge of financial services industry
• Knowledge of basic financial analysis principles and ratios

What we offer you
• An exciting opportunity be a part ofWorld’s Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
• A broad range of professional education and personal development possibilities – FIS is your final career step!

About Company

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here and here

For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

As part of the selection process this role may require an assessment to determine suitability
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