Job Description Sr .Net Tech Lead - Noida Skills Should have 9+ years of experience in Tech Development with 3+ years experience in Product development (preferably SaaS products) and team management. Technical expert in .NET including OOP, .NET, ASP .NET MVC, WCF, Web API, MS SQL Server, Java Script Still hands on with .NET development and MS SQL Server Experience in the definition and enforcement of coding standards and development procedures Experience in application specific technical improvements, dependen...
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases