Job Summary Reporting to CEO you will spend time in the market with E Rikshaw Customers at ground level and customize services accordingly to gain market share;Driving sales by targeting new and existing customers for the E Rikshaw concept;Achieving revenue targets;
Detailed Job Profile
Strong B2C Marketing Skills, should be able to Manage large team of Promoters, Carrying Aggressive Sales Targets.
Motivated, dynamic Marketing Superstars
Driving sales by targeting new and existing customers for the E Rikshaw concept.
Familiarity within the geography of Delhi NCR
Excellent speaking and written communication skills
Prompt, intellectual and a go-getter Intelligent
Enthusiastic and self-motivated
Articulate, organized, detail-oriented, tech savvy and can multi-task
Proven track record of achieving revenue targets
Able to handle pressure, self-motivator and be a go getter
Comfortable with ambiguity and unpredictable work hours
Our client is Indias first and largest electric shared transportation mobility service, offering affordable, convenient rides in all-electric vehicles connected to Metro stations and nearby localities facilitating tens of thousands of commuters every day. Founded in 2015, providing an environmentally sustainable solution to the first and last mile transportation opportunity in urban cities.The company leverages the best of technology, and innovative solutions for the mobile technology platform to provide the most convenient, transparent and economical short distance travel solution. As the company is growing in leaps and bounds they are now developing their own ERP and Mobility platform to provide value added services and facilities to the commuters/customers.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases