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Sr. IT Infrastructure Manager

Keywords / Skills : LANs, WANs, WLANs, VPNs, Sr. IT Infrastructure, Policies, MS Exchange, Backup Solutions, Core Switching/Routing, SSL/IPSec, SAN, Virtualization, Business Continuity, Disaster

12 - 15 years
Posted: 2018-01-11

IT/ Networking (EDP) - Manager
Posted On
11th Jan 2018
Job Description

The role is to plan, direct, and coordinate the design, installation, and connectivity of computer Systems and network infrastructure to ensure the stable operation of the organization’s IT assets. This includes developing, configuring, maintaining, supporting, and optimizing all new and existing  Network hardware, software, and communication links. This role is also responsible for, Data center, security systems and other electronic infrastructure.


-Design and implement short- and long-term strategic plans to make certain network capacity Meets existing and future requirements.

-Develop, implement, and maintain policies, procedures, and associated training plans for Network resource administration and appropriate use.

-Practice network asset management, including maintenance of network component inventory, Life cycle management and related documentation.

-Establish service level agreements with end users.

-Provides "ownership" of problem thru final resolution.

-Evaluate and work on POC for new business needs in IT Service Delivery area.

-Plan, acquire, and coordinate installation of in-house and remote hardware and software Across the organization’s network.

-Conduct research and make recommendations on network products, services, protocols, and

Standards in support of network procurement and development efforts.

-Prepare Contracts, scope of work reports, and other documentation for IT projects and associated efforts.

-Perform cost-benefit and return on investment analyses for proposed systems to aid Management in making implementation decisions.

-Negotiate with vendors, outsourcers, and contractors for products and services.

-Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and Their associated operating systems and software. Responsible for on-site and off-site data


-Manage and ensure optimal operation of all network hardware and equipment, including Routers, switches, UPSs, and so on.

-Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions,

And intrusion detection systems.

-Establish and maintain regular written and in-person communications with the organizations

Executives, decision-makers, stakeholders, department heads, and end users regarding Pertinent network activities.

-Manage operational costs; conduct near- and long-term financial forecasts for expanded Functionality/user base.

-Test network performance and provide network performance statistics and reports; develop

Strategies for maintaining network infrastructure & server infrastructure

-Direct and administrate a contingent of network analysts and technicians, and where Necessary, conduct performance reviews and corrective action.

-ITIL framework including service desk

-SLA management

Position Requirements

-Formal Education & Certification

-Four-year university degree or college diploma required, preferably in the field of computer Science or other related academic fields

-12-15 years of relevant work/management experience.

-8-10 years of experience managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs, etc.

-Exceptional knowledge of service and application delivery, as well as successful service level

Agreement accomplishments.

-8-10 years successful leadership of an infrastructure team.

-Excellent knowledge of current protocols and standards, including Active Directory, Group

Policies, MS Exchange, Backup Solutions, Core Switching/Routing, SSL/IPSec, SAN, Virtualization, Business Continuity, Disaster

About Company

DHL ECommerce Singapore Pte Ltd
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