Sr. Data Scientist Job Description: We are looking for an experienced senior data scientist who can help in building advanced analytics and cognitive/ AI solutions. He/ she must be an experienced hand on resource and must have experience in building solutions/ POC’s, Pre-sales activity and interact with Customer on 1-0-1 basis Primary responsibilities – 80%
Implements solutions to complex problems using Machine Learning and Optimization Algorithms
Establishes customer-focused analytics capabilities through visioning, leadership, and mentoring
Discovers opportunities to improve systems, processes and enterprises through data analytics
Generates reports for decision-making using data visualization and data mining
Leads innovation by applying data analysis skill sets to develop cutting edge solutions
Establishes and maintains collaboration with other internal teams to apply cloud and edge-computing capabilities for the application of production and proprietary algorithms
Reads and understands algorithms and other techniques from academic papers
Team Mentor - 20%
Provide assistance to junior data science team members with issues needing technical expertise or complex systems and/ or programming knowledge. Provide on-the-job training for new or less experienced team members
Provide technical training to external team members to foster stronger cross-departmental relations.
Required Skill Set:
Bachelor's degree in statistics, engineering, computer science or related major plus a minimum of five (10) years of applicable experience in data analytics or a similar quantitative field
Excellent verbal and written communication skills
Ability to think creatively through the problem-solving process
Ability to work on virtual teams with members around the globe
Applicant must have experience coding Python, R, and other open source tools
Desired to have experience with SAS or SPSS or other proprietary tools
Must be able to process, clean and verify the integrity of raw data.
Must have strong applied statistic skills such as understanding of probability distributions, statistical inference, and experimental design
Must be able to lead the development of algorithms for complex systems for the purposes of understanding, prediction and optimization
Must have knowledge in Machine Learning (Tree-based algorithms, Neural Networks, feature Selection Algorithms)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases