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Sr Customer support Executive

Keywords / Skills : Customer Support, Customer Service, Customer Support Executive, Customer Care Executive, International Voice Support, International Sales, International Voice Process, International call center, inbound calls, Outbound Calling, International BPO

1 - 3 years
Posted: 2019-11-15

Job Description
Hello Candidates,

1. The employee is responsible for efficient dealing of complaints to completion and enabling satisfaction of the customer.

2. The employee is responsible for rendering useful administrative support to other members of the customer care team.

3. You are responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.

4. They are responsible for monitoring Call tracking for responses from the administrative team so call returns are done in a timely fashion.

5. Employee responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let the participant know inquiry is still being researched.

6. Employee responsibility is to answer participant questions, as well as question participants to obtain a full understanding of what information is being requested.

Contact: MINU ( 9036085000 )

About Company

Leaders in IT & ITeS recruitment for Fresher's, Middle & Senior Management....since 2005. Has built a strong team of 25 employees focused on Recruitment Industry working with leading companies to fulfill their requirements. Provizor's vision is to provide an opportunity for every individual to make a career and works towards providing visor people to the corporate world. Provizor is one of the leading recruiting company in Bangalore with 2 branch in which is located on both sides of Forum Mall on Hosur road, Koramangala in Bangalore
Vision - To uphold integrity and ethics while being No1 in the industry.

Carving careers for candidates with in depth info on their job profile.
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