We, HRPIONEER Recruitment solutions, partner with you to solve your various business activities. Once we understand your requirement we will be able to source the people with the right skill set, aptitude, attitude and commitment to help you achieve your goals…
The HRPIONEER Recruitment solutions is a Hyderabad based recruitment firm. HRPioneer provides you with temporary and permanent staffing solutions to a wide range of clients in all areas of recruitment like IT, ITES, BFS, Telecom, Insurance and other industries…
We HRPIONEER focus on being the most innovative trusted partner in delivering cost effective solutions in the arena of human resources development to the industry and society. We are committed to provide the best of services to clients in India and abroad.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases