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SQL Engine support Engineer

Keywords / Skills : SQL DBA, RDBMS, SQL Server, C#

3 - 10 years
Posted: 2019-03-25

IT/Computers - Software
Technical Support Engineer
4.00 - 12.00 lacs
Posted On
25th Mar 2019
Job Description

Greetings from Teamware solution, 
we have an opening with one of the TOP product based MNC in Bangalore.

Notice Period-60 days/30 days/immediate

The Role:

The SQL Support team will be responsible for delivering SQL Server support for all Microsoft

customers. Utilizing knowledge of the customer environment, they will deliver timely and high

quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer.

They will effectively manage cases and sub-cases to ensure timely and high quality

communication with customers and resolution of all issues.


 Communicate with corporate customers via telephone, email, and other electronic

communications regarding problems.

 Analyze problems and develop solutions to meet customer needs; may involve writing

custom code.

 Participate in case triage meetings to share knowledge with other engineers and develop

efficient customer solutions.

 Write technical articles and sample programs for Microsoft's knowledge base.

Qualifications, Abilities and Experience should Include:

 Strong Relational Database Management System (RDBMS) knowledge and experience.

 Hands on experience on SQL DBA activities.(At least 3+ yrs)

 Experince on clustering will be an advantage.

 Good knowledge gained from experience in Microsoft® SQL Server versions 2000 and

7.0 is required

 Good understanding of the concepts of Operating Systems is required

 Microsoft Certified Application Developer and/or Microsoft Certified Solution Developer

and/or Microsoft Certified Database Administrator certification

 MCP Certified in at least one of the Microsoft Programming Technologies

 Similar Certifications in other high end RDBMS product will be an advantage

 Experience of at-least 3 years in the technical environment mentioned above is desirable.

Critical Exposure areas;

1) Database experience with good knowledge of internals

2) Operating System Concepts

3) Trouble shooting skills

Reporting to: Team Manager

About Company

We began the Teamware* story in 2003, with a clear vision – to start a company that puts the happiness of our employees before everything else. Looking for the right project can be a hugely taxing process, especially for those who are highly skilled, and who need a challenging, cutting-edge project to spark new energy, and really sink their teeth into. Equally demanding is finding passionate, qualified tech talent who will turn a client’s idea into reality.

Our employee-centric model, focusses on matching the perfect person with the right project – and it doesn’t just end there. We recognise the importance of being there for our employees, and offer continuous support and encouragement through the length of the project, and beyond. We believe in celebrating the achievements our employees, fostering growth and communication, and inspiring all those around us, including ourselves, to work towards building a future that’s better for everyone

Walkin for you