7 years of expertise in SQL Server DBA Administration Activities Expertise knowledge of Database tuning and optimization
Should have worked on multiple version of SQL Server including / 2008 / 2008 R2 / 2012/2016
Strong dimension modeling concepts. Cluster configuration Involved in end to end life cycle of data warehousing project. Performance optimization Worked on large scale DB environment.
Hands on experience with backup and recovery options available with SQL Server. SQL Server Integration Services and Developing SSIS packages experience. SQL Server Reporting Service and Analytical Service experience will be added advantage. Managing and administration of Development/ QA/ Staging/ Production environment process like change management, build process for new development and product release.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases