Greetings from Career Guideline..!! We are currently hiring for Top BPO's .. Spot Offers.. Inhouse interviews Freshers /Experience Can Apply Day shifts, Night shifts, 24*7 shifts available Clients: Aegis, Cognizant, 24/7, HGS, Qconnect, Shaadi.com Salary: 10k to 38k (plus incentives & shift allowance) Openings in Voice / Customer Service Process available BE, Btech freshers can apply 12th & graduates can apply If interested, drop in your resume to [HIDDEN TEXT] Purba: 9743325178
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases