You're Profile has been Short Listed with Standard Chartered Banking Customer Service Process!
SPOT OFFERS ROLLED OUT @ MYSHA CONSULTANCY. Criteria: Any Graduate Fresher Or Experience in any Domain / Call Center Experience can apply.
Salary : Freshers 15,000/- to 17,000/- Experience Max up to 25,000/- to 26,000/- Take Home Salary Negotiable Based on Last Drawn Or Experience. Other Incentives & Variables are applicable with 2 Way Cab Provided.
Shifts : Day Rotational Shift & Candidates Should be flexible to work in Rotational Shift based on the requirement.
5 Days Working 2 Days Off.
Work Location : BANGALORE
If Interested Please Contact Ashraya-7259617740 (OR) Email you're updated profile to ([HIDDEN TEXT])
For More Details Contact ashraya-7259617740 Also Hiring for MBA Graduate with Business Development Experience.
Fixed Day Shift / Weekends Off : B/W 8am - 8pm any 9 hours login.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases