Madhees is a 9 Year old IT consulting and development organization. We have come up with some of the most advanced Internship Programs in training and developing Core HR and Core Recruitment professionals. Mastered and designed the HR Solutions for some of reputed organizations we are well versed with the Indian HR methodologies and processes.
Below are eligibility criteria to register for this Internship Program 1. Good Command over English and Hindi. 2.Any B.Tech or Non B.Tech Graduates from reputed colleges. 3.Eager and enthusiastic to learn new things. 4. A reasonable Typing speed. 5. Tech Savvy's having great exposure using social networking sites, writing mails and last but not the least good with Linked In.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases