Hope you are doing great! I would like to take this opportunity to introduce eCentricHR (A Paradigm IT Group Company) â¢ eCentric Solutions Pvt. Ltd is part of Paradigm Group. â¢ eCentric is a CMM level 5 certified company and ISO 9001 Certified company â¢ Paradigm is a multifaceted group with wide ranging business interests. With a global presence and affiliation with some of the most prolific organizations today, the Group is a shining example of entrepreneurship and dynamism. â¢ The IT businesses spread across USA, Canada India and Africa. These entrepreneurial ventures took root in 1998 in Columbia, Maryland. In India Hyderabad, New Delhi and Visakhapatnam, â¢ Paradigm Infotech Inc. is a niche mid-sized IT company with $115 Million USD revenue. â¢ Paradigm IT Group has more than two thousand Associates all over the world delivering solutions to State Governments, Fortune 500 companies like Medidata, KRONOS and GE Health Care
Job Title: Software Test Engineer Mode: Contract to hire (Deloitte) Experience: 5-7Yrs Work Location: Hyderabad Notice Period: 15-20 Days Job Description: Required Skills: HP UFT , HP ALM + Manual testing Excellent Communication is required Full name T Exp;. R Exp; C CTC: E CTC; Notice Period: Are you Interested for C2H (Yes/ NO):
Thanks & Regards, Samanthula Ramya Sr Recruitment Consultant eCentricHR (CMMi Levelâ"V) Alekhya Swarna, Plot No â" 409, Sarojini Naidu Nagar, Road No â" 9, Kakatiya Hills, Hyderabad â" 500033 T: 040 - 46446020| M: 9985676562 Email: [HIDDEN TEXT] | URL: www.ecentrichr.com Please consider the environment before printing this email
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases