The Virtual Sales team will be highly engaged with top partners, with strong alignment with sales and Partner Organization’s Business Development Managers and Field Sales. In addition, has a strong understanding of the available programs and helps drive partner participation.
• Drive Partner enablement and partner participation in software channel programs • Discover, build, and drive new software opportunities with our partners • Prospecting account profiling, collaborative engagement with internal/external resources • Document and record activities leveraging Spark and JiveSkill Set:
• Understanding of Collaboration and Enterprise Networking (Wireless, Switching and Routing) solutions • Software sales experience ʎLAs, subscription and perpetual) • 1 to 2 years of Channel Partner experience • 2-5 years of business to business sales experience • Advanced customer relationship skills with proven sales record • Comprehensive sales skills ranging from cold-calling to SWOT analysis to up-selling to forecast accuracy, presentation skills • Ability to deliver business-oriented value propositions for complex systems • Experience working with field sales, partners, technical, and operational resources to create sales strategies and execute goals • Consistent achievement of sales quotas and forecasted revenue targets. (ie. Achieving consistent forecast accuracy)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases