Sound understanding of SDN/NFV ecosystem (hands-on), Cloud stack (Openstack, etc) & Fair knowledge on SDN controllers (tail-f, Open Daylight, contrail etc).
Good understanding of the Openstack Deployment and Design.
Sound understanding and Hands on NFVm and MANO architecture.
Sound understanding & hands-on on Linux or (Unix-like) OS including troubleshooting/debugging, testing, Hypervisors (KVM, VMware), Linux virtualization Infra/platform/Virtualization
Network Solution and POC development Experience for NFV/ SDN Infra & Networking
E2E testing for Virtualized network, review test results and handling to the customer Knowledge on Testing using Infra/platform
Troubleshooting of the environment, handling troubleshooting calls with customer/ Vendor for resolving the issues - SDN/NFV, Openstack, Contrail
Create High level design and low level test design for the VNFs / SDN based network transformation Design and Architectural overview
Fair Understanding on Network Virtualization, Understanding of NFV requirements for cloud-oriented deployments - (Intel DPDK based accelerations, large tables, CPU pinning's etc), understanding on ETSI standards on NFV.
Good understanding about IaaS, SaaS, Managed Services would be an added advantage Cloud modules Openstack
IDC TECHNOLOGIES SOLUTIONS INDIA PVT LIMITEDIDC Technologies, Inc is a Premier Technology Services Organization with primary focus in IT services. A flexible working model (Fixed bid / T&M; / Resource level support), Best-in-Practice solutions with accelerators and highly capable multi-disciplinary technology force from IDC our clients achieve their technology objectives with faster ROI and Time-to-Market capability.With a unique Onsite/offshore global delivery model we deliver solutions with the precision required by our client.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases