1. Design, Develop, Implement, Test, Document and Maintain high quality Web Application Software. 2. Managing and delivery of projects from conceptualization, visualization to technology mapping and final execution of projects. 3. Understanding and implementing of project management practices. 4. MVC compliant Development (YII / Code Igniter / Cake PHP / Zend Framework) in at least any one of these frameworks. 5. Design simple and intuitive user interfaces – the creation of examples through wireframes and mockups. 6. Optimization of PHP Code and database queries and functions through Code Review and Project Review Sessions. 7. Identify opportunities for process improvement and make constructive suggestions for change. 8. Improve the technical competence of the team through training & development of existing and new team members. 9. Provide accurate effort estimates for deliverable and be committed to the deadlines through follow-up of tasks with team members. 10. Research and actively learn about new technologies and introduce them into the infrastructure. 11. Ability to handle technical queries raised by the development team and provide support and guidance to them.
ZAPBUILD TECHNOLOGIES PVT LTD is an IT company which specializes in serving overseas clients in different verticals like eCommerce, social networking, real estate, healthcare, tourism and travel, e-learning, finance, automotive, entertainment and media.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases