Job Description: Candidate should be strong in C or C++ must. Good Knowledge of Logical Programming must. Good in Aptitude must. Dot Net , iphone & Android Trained Fresher is preferable. Good knowledge of Data Structure must. Good Knowledge of Algorithms must.
Note: Candidate who are trained in any programming language and who are interested to start their career in Dot Net or Android technology can also apply.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases