• Develop services and web pages using C# and ASP.NET MVC, WCF • Understanding of SSRS report will be a plus. • End to end design development stabilization and support of .Net Applications • Create data model design, SQL Queries and/or Stored Procedures • Create technical documentation as needed • Project support and maintenance as required • Lead and participate in technical and operations reviews • Create and manage automated deployments • Build and share reusable components • Grow the team by sharing your specialized skillsSkill Set:
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases