Keywords / Skills : Excellent written and verbal communication skills, patience to teach employees, teaching and training skills to employees, contents, articles, blogs related to any industry category
We are looking for a Soft Skills Trainer for our company to train employees. Eligibility: MA (English)/ Any Postgraduate with Certifications of a coach in soft skill training from a reputed institution, Experience (4-6yrs)
Desired Candidate Profile:-
Candidate should have previous experience in training
He must be willing to work as a fulltime trainer
Excellent written and verbal communication skills
Excellent knowledge of English communication articles, singular/plural, active/passive voice, punctuation etc
Understanding of effective teaching methodologies and tools Willing to teach must be willing to learn
Candidate should have the patience to teach employees
Good communication skills,Excellent interpersonal skills,Graduates,Fresher,Exellent Communication Skills,Good colour vision and hearing Good Communication,CCE,Voice Process,Customer Care Executive, Software testing Technical Support,Technical Support
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases