We are manpower recruitment is our discipline and we leave no stone unturned in escalating and enhancing the recruitment process by compounding its productivity multifariously. We fabricate the best of logical strings and intertwine them with a realistic client-centric approach to yield the most outstanding results. The diversity of our expertise is not only confined to selecting the finest of the talents but also spans into amalgamating as well as managing the whole recruitment process along with refining the employee performance and proficiently governing & administering the outsourcing programs.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases