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SIAM Consultant For Noida

Keywords / Skills : Service Integration and Managemnet, SIAM, SIAM Consultant, Service Integration, ITSM, itil

6 - 11 years
Posted: 2019-08-03

Industry
Recruitment/Staffing/RPO
Function
IT

Telecom/ISP
Role
System Administrator
Posted On
3rd Aug 2019
Job Ref code
010819008835
Job Description

Job Description

JD
Skills, Knowledge and Experience
Desired Profile Experience
Must
Process development and process engineering
Experience leading process implementation & improvement projects
Process Consulting
lysis
Preferred
Process audit, assessment and GAP anaPre-Sales experience in Service Management, Experience in Solution design, RFP, ITSM Architecture design
Transition, Due Diligence experience preferred
Process operation and maintenance support
Service quality improvement through continuous process improvement
Skill Profile
Ambitious, has pride in his/her work & attention to detail
Expertise in interfacing with internal customers, external vendors and global teams
Comfortable and effective dealing with all levels within the organization, including Executive Management
Demonstrates a positive attitude/energy
Takes ownership, follows through, and delivers on commitments
Strong negotiation skills.
Project Management

Qualifications
ITIL Intermediate is a must; exposure to ISO
Pre-Sales in ITSM (preferred)
Experience of Operation
Exposure to ITSM tools
Strong documentation skills

Perks and BenefitsBest in the IndustryNone

About Company

Athena Consultancy Services
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