Future Construct Limited is an International Building and Civil Engineering Construction Company capable of handling every possible design in Building, Civil Engineering and Allied fields. Our Company is constantly growing, however our commitment and dedication towards exhibiting high skills in project delivery is continuously renewed to position the company adequately for effective service and project delivery within cost and stipulated time, as well as meeting the clientâs request to have value for money or return of investment. We are recruiting to fill the position below: Job Title: Shipping Manager Location: Lagos Job Description We are looking for an experienced Shipping manager to manage daily shipping and distribution operations. The Shipping Manager will be the one to ensure complete orders are shipped and delivered in a timely manner. A successful shipping manager is analytical, well organized and excels in communication. He must be comfortable with paperwork and information systems and have great knowledge of shipping and receiving procedures. Responsibilities Includes The use software to track, check, prioritize and route orders. Management of all important documents eg advanced shipping notice, pick slips, bills of lading etc. To direct the flow of packages from preparation to shipment. Inspect labels, barcodes and other features of completed orders. Supervise and lead subordinates and control budget of the shipping department. Collaborate with warehouse, purchasing and other managers to optimize processes. Requirements Includes A proven experience as shipping manager with solid knowledge of logistics procedures. Experience in using EDI and preparing shipping documents and computer savvy with excellent knowledge of MS Office (especially Excel) with a good understanding of budgeting and reporting. Experience in directing and evaluating subordinates with excellent organizational and communication skills. Attention to details and must be a problem solver. High School Diploma. Application Closing Date 19th March, 2018. How to Apply Interested and qualified candidates should forward their applications
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases