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Sharepoint for UST Global

Keywords / Skills : Sharepoint , UST Global, BAU support, Web Technology

2 - 8 years
Posted: 2019-08-12

IT/Computers - Software
Software Engineer/ Programmer
Posted On
12th Aug 2019
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Job Description

Job Description

The support analyst role is to provide second line support services for Web Technology and will be required to:

Analyze and resolve BAU support queries.
Document common issues to the shared knowledgebase.
Monitor systems proactively.
Review logs for identifying details of issues.
Undertake start and end of day checks.
Provide details for escalation to third line support where required.
Monitor system capacity such as database s.

About Company

Diverse Lynx India Private Limited
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