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Keywords / Skills : Desktop and Laptop support

3 - 5 years
Posted: 2019-10-14

Industry
IT/Computers - Software
Function
IT
Admin/Secretarial
Retail Chains
Role
Technical Support Engineer
Front Desk
Receptionist/ Front Desk
Posted On
14th Oct 2019
Job Ref code
9028
Job Description
Job Descriptions:
  • The candidates must have very good communication and willing to work on 24/7 shift.
  • Escalates complex problems to the Remote Support Engineering staff or Field Engineering.
  • Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.
  • The candidate must have experience in software and hardware troubleshooting and installation.
  • Desktop and Laptop support experience is a must.
  • Experience in Handling Clients and customer calls


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