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Service Now Admin Sr Principal Infrastructure Engineer

Keywords / Skills : Service Now Admin Sr Principal Infrastructure Engineer

7 - 10 years
Posted: 2019-02-26

IT/ Computers - Software
Software Engineer/ Programmer
Posted On
26th Feb 2019
Job Ref code
Job Description

Looking for an experienced Service Now Developer & Solution Expert with Orchestration/Discovery experience who can look after Design, Development, Configuration and Tuning of Service Now Implementation ensuring downstream and upstream integrations with other tools.

Technical Skills:
  • Experience with Service Now modules ex Incident, Problem, Change, Service Catalog, Workflow, Integrations
  • Hands on experience on ACLs, Workflows, Client Scripts, Business rules, UI actions, UI policies, Data Policies, Script Includes, UI Macros, UI Pages, Glide Application Program Interface (API) stack, Web Services, CMS and other coding options in Service Now
  • Configure and develop workflows and application user interfaces (UIs) as well as customize Service Now application
  • Experience with full lifecycle Service Now implementations
  • ITIL Frame Work Expert with knowledge in Administration, development, documentation and technical support of the Service Now platform
  • Extensive experience in Service Now development using HTML, JavaScript, CSS, jQuery, SOAP/REST, AJAX, and Jelly Scripting
  • Expertise in OKTA Integration, Service Now Orchestration and Discovery module
  • Experience with BDNA for CMDB implementations
  • Hands-on experience in the following ServiceNow applications: Incident, Change, Problem, Service Catalog, Survey/Assessment, Knowledge, Performance Analytics, Asset and CMDB, ITOM and Service Mapping
  • Experience in defining SLAs and OLAs
  • Extensive hands-on experience of working with script-based ServiceNow components such as business rules, script includes, client scripts, UI pages
  • Experience on creation and customization of complex workflows and custom workflow activities
  • Experience with full lifecycle Service Now implementations

About Company

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. We have been recently felicitated by the economic times as the most distinguished digital company 2015. We have also been ranked 29 of 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.
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