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Service Help Desk Technical Hardware

Keywords / Skills : it support, service desk, technical specialist, it helpdesk, technical troubleshooting, technical support executive, voice, IT Service Desk, IT Service Desk Analyst

1 - 6 years
Posted: 2019-11-14

Industry
ITES/BPO
Function
IT
Role
Technical Support Engineer
Posted On
14th Nov 2019
Job Description
* Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end users

* Route problems to internal 2nd and 3rd level IT support staff.

* Coordinate and manage relationships with vendors and support

Desired Candidate Profile

* Candidates should have good knowledge in system Troubleshooting.

* Administer and provide User account provisioning.

* Use the Inciden


About Company

Whitehorse Manpower - Partners in End to End Recruitment

The Company
White Horse Manpower Consultancy Pvt. Ltd. registered under Company’s Act 1956, is one of the vibrant consulting firm.

It is a leading professional placement and talent search firm headquartered in Bangalore for Infosys Accenture and 15 other BPOs.
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