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Service Delivery Specialist

Keywords / Skills : Service Delivery, Service Management, SLA, Delivery Manager

1 - 4 years
Posted: 2018-01-11

Job Description
We have an Opening for experienced Service Delivery Specialist – (it’s a Techno-Managerial Role)

Work with the best where your skills are fully explored. 

Domain - Niche and High End corporate/technical training’s basically consultative learning solutions (ITES) 

• Experience: 1-4 years 

Job Summary-

Job profile includes but not limited to:

• Experience of handling multiple Projects/Program.

• Communicated directly with senior management for external customers to confirm requirements, discuss progress and deliver project deliverables.

• Work with tech support teams to troubleshoot project issues with external customers.

• SPOC to gather technical requirements from client and match them according to SLA.

• Vendor Management.

• Communicating and coordinating with external vendors for arranging setups.

• Delivery Management.

• Talking care of IT Operations & Project management.

Remuneration - Best in the Industry with unmatched incentives and other benefits

Skills Required –

• Hands on experience in IT Operation/Delivery.

• Good communication skills verbal and written.

• Keen eye for details and fast response time or TAT for business needs and requirements (day to day work), which implies working as per business needs.

• Strong Managerial skills.

• Should have experience in handling B2B clients.

• Must be a Goal oriented & can do attitude.

• Can work as a Single Contributor as well as Team Leader/Manager.

Kindly Revert with below following details in case you find the openings interesting and challenging.

• Years of Experience in IT

• Years of Experience as TL/Manager

• Current CTC

• Expected CTC

• Notice Period (Negotiable or not)

Email Id- [HIDDEN TEXT].

The venue of interview is,

Aurelius Corporate Solution Pvt. Ltd,

A-125, Sector-63, near Fortis Hospital, Noida,

About Company

Aurelius Corporate Solution Pvt. Ltd. is a renowned KNOWLEDGE SOLUTION INTEGRATOR Organization.

We are ISO 9001:2008 certified training/consultation solutions organization.

We provide Software Services, Lab setup, Technical Consulting, High end Technical training.

We are the fastest growing organization in our domain.

We are part of top 5 niche technical / corporate Training organization nationally and are in business for last 6 years.

We have top 20 MNCs and other organizations of repute in India as our client.

We have the offices in Noida, Bangalore, Pune and expanding to other locations soon.

We provide best corporate and professional and friendly environment and facilities.

We provide best and most transparent incentives in the whole of Industry.
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