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Server

Keywords / Skills : Server, Service, Running food, Handling cash, steward, waiter

1 - 3 years
Posted: 2019-10-18

Industry
FMCG
Food & Packaged Food
Hotels/Hospitality/Restaurant
Function
Hotels/restaurants
Role
Steward/ Waiter
Salary
0.10 - 0.20 lacs
Posted On
18th Oct 2019
Job Description
Basic functions of the server include:

Taking guests’ orders.
Running food.
Handling cash and other forms of payment.
Making proficient sales transactions using a point-of-sale system..
Demonstrating impeccable product knowledge.
Suggestive selling using proven techniques.
Answering questions accurately and politely.
Satisfying any/all needs of the guests – regularly double checking back with guests throughout their experience.
Maintaining a clean and organized station – including pre-bussing and table maintenance.
Performing opening, closing, and side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
Demonstrating knowledge of all table/station numbers.
Directing guests to areas and restrooms.
Creating memorable experiences.
Entertaining guests to create "Raving Fans." 

Job requirements include:

Must comply with the minimum legal age for employment based on the local regulations.
Follows all food safety and sanitation procedures.
Practicing all general safety standards.
Performing duties which require bending and reaching.
Lifting and transporting up to 25-pound dining chairs, booster seats, high chairs, and food/drink orders (from bar and kitchen to guests’ tables) – if applicable; emptying trash cans weighing up to 100 pounds.
Standing or walking for up to 8+ hours.
Maintaining a well-groomed appearance ("having a plan").
Following all uniform guidelines.
Recycling products, where possible.
Remaining calm in a hectic, fast-paced atmosphere.
Demonstrating a high level of organization, attention-to-detail, and a sense-of-urgency.
Displaying a positive and outwardly friendly attitude toward guests.
Maintaining Flax Foods 5 core Values and Mission Statement.
Your Outlet may cross-train the server and the busser positions. This "server assistant" may become a rotated position for the servers and is only used during busy volume shifts. Please see the busser job description.


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