Tech Force Consultant is one of the fastest growing Resourcing firms in India. Our primary business focus is to provide quality recruitment services to companies across different industries. We, TechForce Consultant Pvt. Ltd. , are the leading recruitment service provider. We offer recruitment facility under the client’s direct payroll. Our manpower recruitment service is customised as per our valued customers’ needs, new legislation, changes in the economy and shifting requirements in the recruitment. We are one stop recruitment solution company, as we meet clients’ expectations by providing them dedicated and perfect candidates.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases