Vidushi Infotech is a Multi-national Indian Company, it's name synonymous with Quality and Timely delivery.
Our team caters to outsourcing needs like website design, software development, e-commerce services and solutions, real estate website or even a small and simple website.
Vidushi maintains an Offshore Development Center (ODC) in India essentially to provide cost-effectiveness to its Partners and Clients around the globe. Vidushi Infotech delivers original web templates, eCommerce services and solutions, Web development applications, SEO, W3C standard Web development, ASP scripting, Custom graphics and animation.
Vidushi's have a Marketing and Sales office in USA and this entity is known as VGlobal Inc.
To Summarize, we are a Web, Mobile and Digital Marketing solution provider with clientele in more than 87 Countries.
Come and be a part of fastest growing IT Solution Provider and accelerate your career progression.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases