o Need to work on social Networking Websites in order to create Leads for Business o Need to have a strong hold on Facebook-LinkedIn- What’s App and You Tube and other Social Websites. o Experience with Google and Bing’s services, including Analytics and Webmaster Tools o Experience with Google’s Keyword Tool o Keep the Proper track on the Company Websites Hits and Daily Traffic Reports. o Need to be active on Live Chat and so could get the right data o Should have a good Knowledge about Ad words Requirements-
• Needs to be a vivid writer and put ideas, concepts in a simple frame of phrase. • Have impeccable grammar, punctuation and command over the language. • Have flair to understand the contents or products or process of a company, and present a lucid content of the same for web content / pamphlets /brochures.
Symplocos Solutions Ltd., is an organization founded in year 2013, by a group of people who have lots of expertise and visions in their eyes. Our work is a proof of our hard work and quality. Our prime goal is to satisfy our customer and assist them in every situation.
Symplocos Solutions believe in helping and assisting people. So we provide solutions to people in the field of IT, Advertisement, Event Management and Consultancy. As a consultant we assist people to grow their wealth and to utilize their wealth in prospering manner. We also provide consultancy for students and job seekers. We also do advertisement for the people in every popular way so they can promote their brand/organization.
We also provide IT solutions to people. Our IT team design and develop websites for people. We have varieties of effective plans for websites, so one can choose the suitable plans as per their needs.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases