Our Client has operated in Europe since 1913 and is the largest of IB&M; s international businesses. IB&M; operates in Europe via a London branch , a UK subsidiary and a Malta licensed bank.
The London branch provides Global Markets (GM) services to EU clients via the UK subsidiary which currently has passporting rights into the EU. The strategy in Europe remains focused upon four global industry verticals being Financial Institutions , Natural Resources , Infrastructure and Industrials & Logistics.
Under a hard Brexit , bank would lose the ability to deal in GM products with EU domiciled clients and access to a deep and highly liquid capital market. EU and UK regulators are taking a hard line and have requested contingency plans.
IB&M; has set up a Brexit program that aims to establish a subsidiary and office in Amsterdam to meet the requirements of the UK leaving the EU. The Program has created eight streams of work including Technology Readiness.
There are two key components of technology: 1) local infrastructure and network connectivity; 2) business systems. The first component is strongly linked to the Property Readiness stream and hence is managed in such a way. This stream is focused on business systems readiness.
Responsibilities You will work both business users , operation support and developers to understand requirements and develop the appropriate test approach to verify the outcome by execution of various test types & test phases.
Test documentation is required to be written , such as (but not limited to): - test plan , test cases , test completion reports.
Maintain and Enhance exisiting test SQL libraries and automated process , and regression test suite using good test practices.
Defect Management across all areas of the lifecyle including regular triage meetings.
Skills Must Required
5+ years' Test Analyst experience
Mandatory. Deep dive into large volumes of data comparison / validation
Solid understanding of Test Phases , Type of testing to be undertaken & be to perform them. Risk gate assessments for entry & exit criteria's. Test outputs - plan , cases , results , sign off reports.
Ability to automate processes where appropriate
Solid SQL skills
Knowledge and experience in testing Traded Risk Management systems
Knowledge of financial instruments , derivatives and equities
Nice to have Knowledge of financial instruments , derivatives and equities
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases